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Amadeus

Amadeus develops open, cloud-based technology solutions for global hospitality organizations. From search and booking to check-in and departure, their offerings help them improve efficiency, deliver exceptional experiences and exceed their brand promise.

Service: Front-End Development, Back-End API Development, QA Automation

Industry: IT Services, Travel

Tech Stack: .NET, Angular

Profile & Challenge

Amadeus is a technology innovator that connects the entire travel ecosystem at every stage of the journey. Amadeus offers the hospitality industry solutions for reservations, sales and catering, property management and operations, all focused on a better end-to-end experience for guests, employees, managers, owners and partner.

Amadeus Meeting Broker makes everyone’s life easier. Planners can submit RFPs for events and meetings from customer websites or even a venue’s Facebook page. Automated rules and seamless integration with Amadeus Sales & Event Management - Advanced (Delphi) ensure that leads are handled quickly and efficiently.

Like many places, engineers are in scarce demand in the northeast part of the United States. The lack of availability is driving prices up and creating challenges for existing teams to remain stable. Additionally, Amadeus had multiple outsourced teams. While those relationships were good, the time zone was not. The issue was compounded by not having an easy travel zone to get to the teams in person. This especially hurts when you are working within Agile SAFe and Teams of Teams and needed to do in-person collaboration.

SOLUTION & OUTCOME

GAP partnered with Amadeus to build a core team of software engineers based on the .NET technology stack coupled with providing QA automation engineers. This team found success early and lead to the establishment of trust between the two companies. Based on this success, the team has grown to assist in the area of Security and GDPR efforts where software development and QA are concerned. As success in both the quality and velocity of the solutions were delivered, additional partnership opportunities continue to develop among the two companies.

ADDITIONAL PROJECTS

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