How We Work
Delivering an exceptional experience with an agile mindset and culture
Delivering AI-Powered Results with an Agile Mindset
GAP is committed to our clients’ success, and we have structured our entire business to support this mission. Choosing the right software development process can significantly impact the outcome of any project or team. We ensure every project follows the most effective process tailored to each business's unique needs and that each one of our engineers leverages AI for a better outcome. Our approach is designed to maximize efficiency, adaptability and long-term success.
People: The Right Talent, the Right Fit
Our commitment to excellence starts with our people. We invest in the brightest minds in Latin America, ensuring our clients gain access to top-tier software engineers, data scientists and technology experts who are not just technically proficient and immersed in AI best practices, but also aligned with your strategic goals.
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How We Build Your Team:
- Rigorous Talent Selection: We employ a meticulous four-step hiring process to ensure we match you with the right experts for your project. With exceptionally high employee retention and satisfaction rates, we and our clients have come to rely on this robust four-step process to hire the very best talent.
- Continuous Growth & Training: Our GAPsters undergo ongoing technical, English and multicultural training to foster seamless collaboration.
- Industry-Leading Retention Rates: Our high employee retention means you work with stable, experienced teams who deeply understand your business.
- Cultural Alignment & Collaboration: Working within your time zone, our nearshore teams integrate seamlessly with your in-house staff, ensuring real-time communication and collaboration.
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Centers of Excellence
Our tech teams are organized into Centers of Excellence, each specializing in a platform or service. These enterprise-grade delivery centers offer subject matter expertise, leadership and continuous improvement in their respective practice. Built around you, GAP offers full-cycle software and data engineering services to elevate your business with strategic technology partners who understand both technology and process modernization.
Process: A Smarter Approach
Technology projects succeed when the right processes are in place. GAP has developed a structured, outcome-driven framework that ensures every project is delivered efficiently and effectively.
Our Proven Approach:
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- Strategic Planning: We collaborate with you to understand your business needs and the product's function, define a clear roadmap and prioritize key business objectives.
- 2NABOX Leadership Model: GAP shorthand for two leaders in a box. Every project is led by two fully accountable leaders for a singular outcome. 2NABOX pairs a Client Executive and a Delivery Manager into a single unit of mutual accountability. The U.S.-based Client Executive is responsible for making sure your needs are consistently met. The LatAm-based Delivery Manager oversees daily operations, actively monitors and forecasts staffing, and stays ahead of technical problems.
- Needs Assessment: We start by assessing your current team structure and challenges, defining how GAP can best support your goals. Then, we dive into a comprehensive product evaluation, including a demo, technical assessment and backlog review. By analyzing your product roadmap and sprint planning strategy, we help refine development priorities, optimize workflows and set the foundation for a successful engagement.
- AI-Powered Development: We make sure to leverage proprietary AI tools to accelerate delivery and enhance efficiency.
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Using Agile to achieve your goals
- Regular Client Reviews: Reviews that go beyond daily processes, and expand into overall client experience and expectation alignment business efficiency and productivity
- Agile at Every Level: We leverage Agile methodologies — Scrum, Kanban and Scrumban — to drive rapid iteration, continuous improvement and predictable project success.
- Standard Metrics: Used to ensure team performance. Retrospectives are conducted regularly to ensure optimal velocity and quality.
- Transparent Communication: Our open dialogue approach ensures all stakeholders are aligned on project progress, challenges and solutions.
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The GAP Advantage: Peace of Mind
Collaboration between the project and engineering teams within the same time zone means predictable, steady project performance and stress-free communication with your tech partners. GAP’s emphasis on people and focus on outcomes translates to deep expertise, synergetic teams and an exceptional experience throughout our strategic technology partnership. With all transformational and delivery service capabilities underpinned by a secure and stable IT infrastructure, you can have confidence in achieving maximum productivity.
Partnering with GAP means gaining a trusted technology ally who understands your business and delivers beyond expectations. Our nearshore delivery model ensures that your projects are executed with agility, transparency and technical excellence — all while minimizing risk and maximizing ROI.
Get a Free Consultation
TALK TO GAP EXPERTS AND ENGINEERS TODAY.
Ready to put our team to work for yours? Let’s get started. We specialize in custom software development and create data solutions to accelerate your digital transformation journey. GAP also consults on technology solutions to drive business outcomes, and helps technology teams scale faster when they lack the resources or expertise. If you’re ready to dive in, let’s make innovation your competitive advantage.
How We Work
Delivering an exceptional experience with an agile mindset and culture
GAP is committed to our clients’ success, and we have structured our entire business in support of this mission. Choosing the right software development process can have a significant impact on the success of any project or team. Read this short white paper to explore three of the most popular agile software development processes — Scrum, Kanban and Scrumban — and learn how to ensure your team chooses the right one and maintains it over time.
Growth Acceleration Partner’s tech teams are organized into Centers of Excellence, each specializing in a platform or service. These enterprise-grade delivery centers offer subject matter expertise, leadership and continuous improvement in their respective practice. Built around you, GAP offers full-cycle digital transformation and software delivery services to elevate your business with strategic technology partners who understand both technology and process modernization.
People
We hire the best talent and engage them with meaningful work for innovative clients. A rigorous four-step team design process takes the guesswork out of building your team and dramatically improves onboarding success rates. All LatAm team members receive continuous English, multi-cultural and technical training, markedly improving communication and workflow. GAP has a high retention rate by industry standards and some of the highest average tenure for senior technical staff. This translates into a reliable, exemplary workforce of strategic technology partners that can accelerate your growth and help you scale smarter to achieve business goals.
Process
The GAP Success Sequence is designed to optimize all processes and yield transformative outcomes. Our delivery system is known as “2NABOX” (GAP shorthand for two leaders in a box), which means two individuals fully accountable for a singular outcome. 2NABOX pairs a Client Executive and a Delivery Manager into a single unit of mutual accountability. The U.S.-based Client Executive is responsible for making sure your needs are consistently met. The LatAm-based Delivery Manager oversees daily operations, actively monitors and forecasts staffing, and stays ahead of technical problems. The advantage is direct, transparent access to every team member assigned to the client’s project.
Peace of Mind
Collaboration between the project and engineering teams within the same time zone means predictable, steady project performance and stress-free communication with your tech partners. GAP’s emphasis on people and focus on outcomes translates to deep expertise, synergetic teams and an exceptional experience throughout our strategic technology partnership. With all transformational and delivery service capabilities underpinned by a secure and stable IT infrastructure, you can have confidence in achieving maximum productivity.
Finding the right talent for you.
A thorough recruiting and hiring process is conducted for every applicant — for all positions in every location. With exceptionally high employee retention and satisfaction rates, we and our clients have come to rely on this robust four-step process to hire the very best talent.
RIGOROUS HIRING PROCESS
Needs Assessment
BUSINESS CONVERSATION
- Understand business role and function of the product
TEAM REVIEW
- Current structure/challenges
- GAP’s expected role
PRODUCT REVIEW
- Product demo
- Tech assessment
- Backlog review
- Product roadmap
- Sprint planning
Team Build
REVIEW PROFILES
- For required position(s)
CALIBRATION INTERVIEW
- Interview an engineer that meets profile requirements
- Adjust profile if necessary
CONDUCT SEARCH
- Once profile is finalized, conduct search for best engineer internally or externally
CLIENT INTERVIEW
- After candidates are screened for technical and English proficiency, they move on to client interview
Agile Process
AGILE EVERYWHERE
- We use Agile across all aspects of the development process
STANDARD METRICS
- Used to ensure team performance. Retrospectives are conducted regularly to ensure optimal velocity and quality
TRANSPARENT COMMUNICATION
- Open dialogue between developers, scrum master, and product owners
REGULAR CLIENT REVIEWS
- Reviews that go beyond daily processes, and expand into overall client experience and expectation alignment
Using Agile to achieve your goals.
Your Delivery Services team works with you to develop a broad product roadmap, identifying initial priorities and the order of development. From this, the team defines the base architecture for the project (platforms, technology, services, integrations, etc.). GAP then collaborates with you to define the lifecycle methodology. Our most common lifecycle processes are Scrum and Kanban.
Get a Free Consultation
TALK TO GAP EXPERTS AND ENGINEERS TODAY.
GAP helps teams who want to build applications faster, but lack the resources and expertise. With best security practices and best-in-class processes, GAP delivers a well-architected framework for your application.
Ready to dive in? Let’s make your digital transformation become your competitive advantage. We are here to help you quickly make the right decisions to move forward.