GAP is committed to our clients’ success, and we have structured our entire business in support of this mission. Our tech teams are organized into Centers of Excellence, each specializing in a platform or service. These enterprise-grade delivery centers offer subject matter expertise, leadership and continuous improvement in their respective practice. Built around you, GAP offers full-cycle digital transformation and software delivery services to elevate your business through technology and process modernization.

People

We hire the best talent and engage them with meaningful work for innovative clients. A rigorous four-step team design process takes the guesswork out of building your team and dramatically improves onboarding success rates. All LatAm team members receive continuous English, multi-cultural and technical training, markedly improving communication and workflow. GAP has a high retention rate by industry standards and some of the highest average tenure for senior technical staff. This translates into a reliable, exemplary workforce that can accelerate your growth and help you scale smarter to achieve business goals.

Process

The GAP Success Sequence is designed to optimize all processes and yield transformative outcomes. Our delivery system is known as “2NABOX” (GAP shorthand for two leaders in a box), which means two individuals fully accountable for a singular outcome. 2NABOX pairs a Client Executive and a Delivery Manager into a single unit of mutual accountability. The U.S.-based Client Executive is responsible for making sure your needs are consistently met. The LatAm-based Delivery Manager oversees daily operations, actively monitors and forecasts staffing, and stays ahead of technical problems. The advantage is direct, transparent access to every team member assigned to the client’s project.

Peace of Mind

Collaboration between the project and engineering teams within the same time zone means predictable, steady project performance and stress-free communication. GAP’s emphasis on people and focus on outcomes translates to deep expertise, synergetic teams and an exceptional experience throughout our partnership. With all transformational and delivery service capabilities underpinned by a secure and stable IT infrastructure, you can have confidence in achieving maximum productivity.

Finding the right talent for you.

A thorough recruiting and hiring process is conducted for every applicant — for all positions in every location. With exceptionally high employee retention and satisfaction rates, we and our clients have come to rely on this robust four-step process to hire the very best talent.

Rigorous Hiring Process

Step One:

  • Technical resume review
  • Virtual pre-screen for English capabilities

Step Two:

  • In-person interview #1 – General assessment
  • In-person interview #2 – Technical assessment
  • Skills matrix test
  • Psychological test
  • Programming test

Step Three:

  • Reference check 
  • GAP leadership interview

Step Four:

  • Client skills review  
  • Client interview

If all steps are completed successfully, an offer is made for employment with GAP.

Building your team to excel.

When building and deploying your team for a Delivery Services project, we apply our proprietary process — The GAP Success Sequence℠ — to ensure a successful launch. This clear and disciplined process is designed to optimize all processes and yield transformative outcomes. Developed over 13 years, and drawing on hundreds of successful client engagements, the GAP Success Sequence ensures an exceptional client experience, regardless of changing conditions.

GAP Success Sequence

Needs Assessment

Business Conversation
  • Understand business role and function of the product
Team Review
  • Current structure/challenges
  • GAP’s expected role
Product Review
  • Product demo
  • Tech assessment
  • Backlog review
  • Product roadmap
  • Sprint planning

Team Build

Review profiles  
  • For required position(s) 
Calibration interview
  • Interview an engineer that meets profile requirements  
  • Adjust profile if necessary
  • Once profile is finalized, conduct search for best engineer internally or externally
Client interview 
  • After candidates are screened for technical and English proficiency, they move on to client interview

Agile Process

Agile everywhere
  • We use Agile across all aspect of the development process
Standard metrics 
  • Used to ensure team performance. Retrospectives are conducted regularly to ensure optimal velocity and quality
Transparent communication 
  • Open dialogue between developers, scrum master, and product owners
Regular client reviews 
  • Reviews that go beyond daily process, and expand into overall client experience and expectation alignment

Using Agile to achieve your goals.

Your Delivery Services team works with you to develop a broad product roadmap, identifying initial priorities and the order of development. From this, the team defines the base architecture for the project (platforms, technology, services, integrations, etc.). GAP then collaborates with you to define the lifecycle methodology. Our most common lifecycle processes are Scrum and Kanban.

Our Clients

5-dynamics
mobuquity
Zenoss
altman-vilandrie
MSDF
SolarWinds
Acxiom
SeraLogix
SpreadFast
bd
ratefactory
Spark Cognition
DRG
System Surveyor
Limabean
Proofpoint
drilling info
Square Root
MadiQuant
Ed-Fi
Teach for America
enverus
Kestra
The Weather Channel
baylorwhite
HCB Health
Accruent
Genstar
TVC Pro Driver
Life Line Screening
Sage
limelight health
bazaarvoice
Zywave
CPA Global
Ruby Receptionists
bloomfire
SecureWorks
Dell
Arista MD
civitas
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TALK TO GAP EXPERTS AND ENGINEERS TODAY.

We help technology teams who need to build applications better and scale their business faster, but lack the resources or expertise. With GAP, you can scale smarter, transforming your objectives into data and delivering software solutions that drive business outcomes.

Ready to dive in? Let’s make your digital transformation become your competitive advantage.

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