Profile & Challenge
During the COVID-19 pandemic, Kroger faced the challenge of keeping their brick-and-mortar stores open while ensuring the safety of employees and customers. They needed a cost-effective way to monitor store occupancy, especially in a setup where connectivity to a central server might be unavailable.
SOLUTION & OUTCOME
GAP leveraged Kroger’s existing QueVision system, which forecasts the need to open additional checkout lanes, to develop an in-store web application that estimated store occupancy. This solution allowed stores to operate independently of connectivity concerns and aligned with local occupancy guidelines. It played a crucial role in keeping all stores open safely, satisfying health inspectors, and minimizing additional labor for occupancy compliance.
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