When to Outsource IT vs. Build In-House — Industry by Industry

This document, ‘When to Outsource IT vs. Build In-House — Industry by Industry,’ explores the evolving role of IT outsourcing as a strategic growth accelerator in today’s AI-driven economy. It moves beyond traditional cost-cutting perceptions, presenting outsourcing as a modular and resilient path to innovation, speed, and value delivery. The guide provides industry-specific insights for healthcare, financial services, retail & e-commerce, manufacturing, and tech & software, detailing which IT capabilities are best suited for outsourcing versus in-house development to achieve strategic objectives and long-term agility.