How We Work

GAP is committed to our clients’ success, and we have structured our entire business in support of this mission. Our tech teams are organized into Centers of Excellence, each specializing in a platform or service. These enterprise-grade delivery centers offer subject matter expertise, leadership and continuous improvement in their respective practice.

Finding the right talent for you.

Our thorough recruiting and hiring process is conducted for every applicant, every position, and in every location. With exceptionally high employee retention and employee satisfaction rates, we and our clients have come to rely on this robust 4-step process.

Rigorous Hiring Process

Step One:

• Technical resume review
• Virtual pre-screen for English capabilities

Step Two:

• In-person 1 – General assessment
• In-person 2 – Technical assessment
• Skills matrix test
• Psychological test
• Programming test

Step Three:

• Reference check 
• GAP leadership interview

Step Four:

• Client skills review  
• Client interview

If all steps are completed successfully, an offer is made for employment with GAP.

Building your team to excel.

When building and deploying your team, we apply our proprietary process — The GAP Success Sequence℠ — to ensure a successful launch. Developed over 13 years, and drawing on hundreds of successful client engagements, our clear and disciplined process ensures an exceptional client experience, regardless of changing conditions.

GAP Success Sequence

Needs Assessment

Business Conversation

• Understand business role and function of the product

Team Review

• Current structure/challenges
• GAP’s expected role

Product Review

• Product Demo
• Tech Assessment
• Backlog Review
• Product Roadmap
• Sprint Planning

Team Build

Review profiles  

• For required position(s) 

Calibration interview

• Interview an engineer that meets profile requirements  
• Adjust profile if necessary

Conduct search

• Once profile is finalized, conduct search for best engineer internally or externally

Client interview 

• After candidates are screened for technical and English proficiency, they move on to client interview

Agile Process

Agile everywhere

• We use Agile across all aspect of the development process

Standard metrics 

• Used to ensure team performance. Retrospectives are conducted regularly to ensure optimal velocity and quality

Transparent communication 

• Open dialogue between developers, scrum master, and product owners

Regular client reviews 

• Reviews that go beyond daily process, and expand into overall client experience and expectation alignment

Using Agile to achieve your goals.

Your development team works with you to develop a broad product roadmap, identifying initial priorities and order of development. From this, the team defines the base architecture for the project (platforms, technology, services, integrations, etc.). We then collaborate with you to define the life cycle methodology. Our most common life cycle processes are Scrum and Kanban.